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March 13.2026
3 Minutes Read

How CommonSpirit's Virtual Nursing Model Shows ROI for Healthcare Systems

Professional portrait of young woman discussing virtual nursing model ROI.

The Rise of Virtual Nursing: An Innovative Solution to Staffing Challenges

CommonSpirit Health, a vast health system operating across 24 states, is pioneering a transformative approach to nursing through its Virtually Integrated Care (VIC) model. Amidst a pervasive nursing shortage, which exacerbates challenges for both experienced caregivers and new clinical staff, CommonSpirit's approach not only addresses staffing issues but also aims to enhance job satisfaction among nurses. The VIC model integrates virtual nurses into local teams, allowing bedside staff to offload administrative tasks that do not require their physical presence. This shift enables nurses to focus more on compassionate patient care—a critical aspect that has been overshadowed by increasing workloads.

Strategic Benefits and ROI of the VIC Model

The VIC model has already shown impressive results in its first year. With a remarkable 43% reduction in first-year RN voluntary turnover and a 21% decrease in emergency department hold hours, this model demonstrates a clear return on investment (ROI). As Julie Tuel, RN and system vice president of virtual care nursing practice transformation at CommonSpirit, notes, empowering nurses in their core responsibilities of patient care while simultaneously providing mentorship through virtual means has been crucial for the program's success. This innovative approach is reshaping how care is provided, potentially setting a new standard for healthcare systems grappling with similar challenges.

Harnessing Technology: The Role of Proprietary Software

At the heart of the VIC model's success is CommonSpirit's development of proprietary software tailored for telehealth and virtual nursing applications. This internal technology ensures that the needs of both patients and staff directly inform the continuous development process, fostering seamless integration with existing workflows. As reported, the VIC model has been successfully implemented across 1,075 hospital beds, with plans to expand this number significantly. The adaptability and responsiveness of this proprietary system exemplify how healthcare technology can be effectively harnessed to meet modern clinical demands.

Preparing for the Future of Nursing: Long-Term Strategic Planning

Looking ahead, CommonSpirit is not resting on its laurels. As they develop a five-year strategic plan, insights from frontline nurses will guide decisions on resource allocation and program mechanisms to ensure the continued success of virtual nursing. Kathy Sanford, executive vice president and chief nursing officer, emphasizes the importance of aligning their strategies with the evolving landscape of healthcare—one that increasingly relies on technology and digital health solutions to enhance patient care and address workforce challenges.

Implications for the Healthcare Landscape

The challenges posed by the aging nursing workforce are not unique to CommonSpirit. Hospitals nationwide are experiencing similar pressures as experienced nurses retire, leaving significant mentorship gaps. This reality underscores the need for innovative staffing solutions, such as the VIC model, which allows for more experienced nurses to support newer staff remotely. As healthcare continues to transition toward more digital and tech-driven paradigms, models like VIC may become essential for both patient satisfaction and nurse retention.

Adapting to a Digital-First Future

The success of virtual nursing is indicative of broader trends within healthcare technology. As seen at CommonSpirit, the functions of care delivery are beginning to resemble a hybrid approach, blending traditional bedside care with virtual assistance and remote monitoring capabilities. The efficiency and positive patient outcomes associated with such innovations may represent the future of healthcare—one where connected health devices and AI-powered health analytics play increasingly pivotal roles in day-to-day operations. Achieving a truly integrated health experience will likely rely on the continued evolution of these smart medical devices and health monitoring tools.

Conclusion: The Road Ahead for Virtual Care Strategies

CommonSpirit Health's VIC model serves as a case study in emphasizing the transformative power of technology in addressing pressing nursing shortages and enhancing care delivery. As other healthcare systems look to adapt in the coming years, the learnings from CommonSpirit will likely influence how integrated care models evolve. By leveraging smart healthcare innovations and fostering an environment conducive to mentorship, organizations can strive to improve both the clinician experience and patient outcomes.

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03.14.2026

Is Agentic AI the Key to Transforming Medicare? Insights from Dr. Oz

Update The Future of Medicare: Dr. Oz Advocates for Agentic AI Solutions At the recent HIMSS Global Health Conference in Las Vegas, CMS Administrator Dr. Mehmet Oz passionately advocated for integrating agentic AI tools into the Medicare system, emphasizing the transformative potential of technology in healthcare. With rising inflation affecting healthcare professional incomes, Dr. Oz highlighted the need for innovative approaches that could serve to lower costs while improving patient care. Transformative Technology: Deflating Healthcare Costs Dr. Oz called for a paradigm shift in healthcare utilization, stating, "We have such a wonderful opportunity to use technology to be a deflationary force." His vision includes not only streamlining healthcare costs through AI but also enhancing overall quality of care. He urged healthcare professionals to back technological advancements for patients, positioning himself as a recruiter for a critical cause: modernizing patient care. Digital Solutions: Moving Beyond Traditional Healthcare Models As healthcare expands into the digital realm, patients face the challenge of navigating their medical data effectively. The campaign to “kill the clipboard” encourages the adoption of QR codes that simplify the transfer of medical records, aligning with the CMS's vision for more patient-centered care. This push acknowledges that modern healthcare must leverage tech-intensive solutions, such as wearable health tech and remote patient monitoring, to empower patients to take charge of their health. The Rural Health Crisis: A $50 Billion Response The alarming state of healthcare in rural America remains a pressing concern. Despite a $50 billion federal allocation aimed at aiding rural hospitals, challenges persist. Many rural facilities struggle with recruitment of necessary professionals, particularly in behavioral health. As Dr. Oz noted, “I can’t buy mental health practitioners,” highlighting the systemic issues faced by these communities. Critics argue that AI solutions, such as digital avatars proposed by Oz, might overlook the essential human connection necessary for effective patient care. Controversies Surrounding AI Integration in Healthcare The introduction of AI avatars and other robotic solutions in patient care raises ethical questions. Critics fear that relying heavily on technology could dilute the compassionate care patients expect from human providers, arguing that AI cannot replicate the nuances of human interaction, such as reading emotions or understanding cultural contexts. Moreover, the technology may unintentionally exacerbate healthcare disparities if not implemented with careful consideration of accessibility. The Balance of Technology and Humanity in Healthcare Despite skepticism toward AI in healthcare, proponents believe that when used appropriately, these technologies can alleviate burdens on clinicians, allowing them to focus more on direct patient care. By automating administrative tasks through AI, healthcare providers could maximize their time and efficiency, ultimately enhancing patient service. However, it is crucial that the implementation of these innovations does not come at the detriment of the human aspect of healthcare, which remains paramount. The Path Forward: Preparing for Future Innovations As the healthcare industry stands on the brink of a significant transformation, leaders like Dr. Oz are calling for a synergy between advanced technologies and compassionate care. For those closely following the evolution of healthcare technologies and policies, this moment marks a critical convergence of AI innovation and patient needs. The challenge ahead lies in ensuring these solutions do not replace the valuable human connection that patients rely on, as we set the stage for a new era in healthcare. In summary, Dr. Oz’s advocacy for agentic AI signals a pivotal shift towards embracing technological potential within Medicare. As the discussion evolves, it is essential to balance cost-efficiency with the human touch that remains the cornerstone of effective healthcare. By doing so, we can ensure that technology serves to enhance—not hinder—the patient experience.

03.12.2026

How AI-Powered Health Devices are Revolutionizing Interoperability at HIMSS26

Update AI and Interoperability: A New Era in Healthcare The recent HIMSS26 conference in Las Vegas has seen significant discussions around the roles of artificial intelligence (AI) and interoperability in reshaping healthcare. Key speakers emphasized that the future of healthcare hinges not just on technology but on the integration of various systems that facilitate meaningful data exchange. As digital health solutions proliferate, experts argue for a move from mere data exchange solutions to intelligent interoperability initiatives that empower both patients and providers. Understanding Intelligent Interoperability Intelligent interoperability is more than simply sharing patient data; it implies a contextual understanding that allows providers to access and interpret relevant patient information in real time. For instance, MEDITECH showcased how its Expanse EHR platform uses AI to dismantle data silos, offering a unified, real-time view of patient history across multiple systems. This transforms data from static records into actionable insights that clinicians can use to enhance patient care. Empowerment through AI-Driven Health Tools At HIMSS26, companies like athenahealth demonstrated AI’s potential to improve health outcomes through intelligent interoperability. Their athenaOne® platform allows seamless access to critical health data, enabling quick decision-making in clinical settings. By automating mundane tasks and facilitating closed-loop referrals, AI tools not only streamline operations but also significantly enhance the clinician and patient experience. The Impact on Patient Engagement and Care Coordination As healthcare moves towards a more digital ecosystem, patient engagement becomes central to success. Intelligent interoperability allows patients to take charge of their health information. A practical example was the discussion surrounding how real-time data accessibility promotes direct communication between healthcare providers and patients, leading to improved adherence to treatment plans. Future Trends: A Path Towards Sustainable Healthcare Looking ahead, experts predict that healthcare technology, particularly AI and interoperability, will evolve to create more personalized health tools. These innovations aim to not only enhance clinical outcomes but also ensure that rural health systems leverage these technologies effectively. The belief is that AI-driven health solutions will bridge existing gaps in health equity, making advanced tools accessible to underserved populations. Common Misconceptions about AI in Healthcare Despite the potential advantages, there remains skepticism about the integration of AI in healthcare. A common misconception is that AI will replace human healthcare providers. On the contrary, the general consensus among HIMSS experts is that AI complements human expertise, relieving clinicians of administrative burdens and enabling them to focus on patient care rather than paperwork. Actionable Insights from HIMSS26 The discussions at HIMSS26 underscore the need for healthcare systems to explore innovative, interoperable solutions. Organizations are encouraged to invest in AI technologies that support clinical workflows while ensuring patient data is accessible and secure. This entails collaborating with tech innovators and adopting frameworks that promote interoperability across the healthcare landscape.

03.12.2026

Examining 'Accidental Leadership' and Insider Risks at HIMSS26

Update Inside the HIMSS26 Conference: A Day of Revelations At HIMSS26, a pivotal conference for healthcare technology, discussions surrounding the influence of major corporations like Apple highlighted the unanticipated challenges in managing both innovation and insider risks. As digital health solutions evolve, so does the threat posed by insider risks, as evidenced by recent events that revealed sensitive trade secrets stolen from Apple. With emerging technologies such as AI-powered health devices and smart health tools revolutionizing patient care, insights into mitigating these risks are paramount. The 'Accidental Leadership' Emerges In a time when many sectors are grappling with a rapid technological evolution, Apple's predicament seems to outline the nature of what has been termed as 'accidental leadership.' This suggests that without deliberate intention, organizations may find themselves at the helm of pivotal innovations while simultaneously facing substantial risks. 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According to a recent survey highlighted by experts at HIMSS26, insider threats comprise a significant challenge, with anywhere from 50% to 75% of such breaches deriving from negligent insiders. As organizations adopt advanced digital health solutions, they need to fortify their defenses against these emerging threats, ensuring both protection for their intellectual capital and the privacy of patient data. Enhancing Security Through Technology As healthcare technology becomes increasingly interconnected, solutions must evolve in tandem. For instance, AI-driven health tools—like smart fitness trackers, remote patient monitoring devices, and digital health apps—offer numerous benefits for patient engagement and wellness tracking. However, with increased connectivity comes increased vulnerability. Organizations are compelled to implement intelligent cybersecurity measures designed to identify, manage, and neutralize insider threats effectively. Tools such as advanced health data analytics, virtual health assistants, and smart diagnostics offer significant value when aligned with comprehensive security strategies. By integrating such smart medical devices with security solutions that emphasize behavioral analysis and adaptive learning, healthcare entities can safeguard against both intentional and accidental insider risks. Cultivating a Security-First Culture As highlighted at HIMSS26, creating a culture that prioritizes cybersecurity awareness is foundational for preventing insider threats. Continuous education and training programs focusing on cybersecurity practices can significantly reduce the risk of unintentional breaches. For organizations, empowering employees with knowledge is vital. This includes informing them about potential risks and the consequences of data mishandling in the realm of digital health. Incorporating inter-departmental initiatives that fuse IT security awareness with everyday practices fosters a collective responsibility towards safeguarding sensitive information. Moreover, utilizing tools like smart health monitoring platforms can enhance this collaborative effort, integrating security seamlessly into organizational workflows. The Future of Health Technology and Insider Risk Looking ahead, it is evident that the advancement of connected health devices will influence the security landscape. The rapid adoption of wearable health tech and personalized health tools represents a significant shift not only in patient engagement but in organizational risk management landscapes. As technology continues to permeate healthcare, the focus must shift towards constructing robust frameworks that address insider threats while promoting innovation. Ultimately, success for organizations at the forefront of healthcare technology lies not just in the deployment of advanced tools but in fostering an environment where data integrity and security are paramount. A careful balance of rapid technological progression and vigilant risk management practices will dictate the sustainability of companies navigating this complex landscape. Conclusion: Taking Action to Reinforce Security As evident from the discussions at HIMSS26, the risks posed by insider threats are both tangible and evolving. Organizations must prioritize developing strategies that integrate advanced tools with a proactive security culture to mitigate these risks effectively. By reinforcing a security-first approach in the realm of digital health solutions, companies can not only safeguard their innovations but also ensure the trust of their clientele.

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